G2 App - Privacy Policy

We, the operators of our G2 App, are responsible for our App made available via App stores (Apple Appstore and Google Play Store) (hereinafter "Distribution Platforms"). We are responsible for the provision of our offers and are responsible for the processing of the data.

In the following privacy policy, you will learn what we do with your data, so-called personal data, and why we do it. We will also tell you how we protect your data, when the data is deleted and what rights you have thanks to data protection. 

First of all: At this point, we would like to explain our concerns to you and explain the purposes of the data processing as comprehensibly and transparently as possible (further details in the respective explanations).

Person responsible - Who can I contact?

Responsible for the provision of the app is:

G Esports Holding GmbH
Schellingstrasse 1
Germany

E-mail: info@g2esports.com

Phone: +49 030-12088383

Data protection issues

If you have specific questions about your data, their deletion or your rights, there is a direct contact option for data protection via the email address privacy@g2esports.com. If you wish to make a written enquiry, it is sufficient to add "data protection".

What are my rights?

You can contact us at any time if you have questions about your data protection rights or would like to exercise any of your rights below:

  • Right of withdrawal pursuant to Art. 7 (3) DSGVO (e.g., you can contact us if you wish to revoke a previously given consent to a newsletter).
  • Right to information according to Art. 15 DSGVO (e.g., you can contact us if you would like to know which data we have stored about you)
  • Correction according to Art. 16 DSGVO (e.g., you can contact us if your e-mail address has changed, and you want us to replace the old e-mail address).
  • Deletion according to Art. 17 DSGVO (e.g., you can contact us if you want us to delete certain data that we have stored about you)
  • Restriction of processing according to Art. 18 DSGVO (e.g., you can contact us if you do not want us to delete your e-mail address, but only to use it to send absolutely necessary e-mails).
  • Data portability according to Art. 20 DSGVO (e.g., you can contact us to receive your data stored with us in a compressed format, e.g. because you want to make the data available to another website).
  • Objection according to Art. 21 DSGVO (e.g. you can contact us if you do not agree with one of the advertising or analysis procedures specified here).
  • Right to lodge a complaint with the competent supervisory authority pursuant to Art. 77 (1) of the GDPR (e.g. you can also lodge a complaint directly with the data protection supervisory authority).

Deletion of data and storage period

Unless otherwise stated, we delete your data as soon as it is no longer required. Your data will also be blocked or deleted if a storage period prescribed by law expires, unless there is a need to continue storing the data for the conclusion or performance of a contract. Certain data may have to be stored for longer for legal reasons. You can of course request information about the stored data at any time. You can delete all previously stored data on your orders and reset your authentication within the app at any time.

How is your personal data protected?

We will take all reasonable and appropriate steps to protect the personal information we hold from misuse, loss or unauthorised access. To this end, we have put in place a range of technical and organisational measures. This includes measures to deal with any suspected data breaches.

If you suspect that your personal information has been misused, lost or accessed without authorisation, please let us know as soon as possible by contacting us using the details above!

Data collection in our app 

When you use our app, we collect and store certain data (technically necessary) about you in order to provide services, improve it overall:

  • Device identifier as well as user-related device key figures 
  • Language settings (e.g. system language German)
  • Shop Region Settings (e.g., EU or NA Shop)
  • Approximate location based on device language and time zone
  • Date and time of use (e.g. 11:45 on 25.05.2022)
  • Operating system (iOS, Android)
  • Hardware

To protect your privacy, we delete or anonymise identifiers in our database and most technical data after your use. 

The purpose of temporarily storing this data is to connect to our servers and provide the app.

The legal basis is the contract with you according to Art. 6 para. 1 lit. b DSGVO as well as the legitimate interest according to the European data protection requirements according to Art. 6 para. 1 lit. f DSGVO. In addition, we apply the above-mentioned security measures to protect your data.

Registration and use of the app

In addition, certain data is required for the registration and use of our app. This is the following data:

  • Name (mandatory)
  • Mail (mandatory)
  • Password (mandatory)
  • Shop Region (mandatory)

If you would like to use one of these functions, you will be redirected to the page of the respective provider and navigated through the registration process.

To protect your privacy, we delete or anonymise identifiers in our database and most technical data after your use. The evaluation of the usage data is carried out exclusively on a statistical basis and is not personalised. 

The purpose of processing this data is to enable the use of the app and its service offerings and functions.

The legal basis is the contract of use with you pursuant to Art. 6 para. 1 lit. b DSGVO and the legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO. You can object to data processing based on legitimate interests at any time and explain why your interest outweighs ours. However, it will then unfortunately no longer be possible to use our app. In addition, we apply the above-mentioned security measures to protect your data. 

Further data processing in the app

Mobile apps and app permissions

When you download our app via an app platform (Apple App Store or Google Play Store), you submit certain information to this platform, in particular your account data, e.g. name, device ID and email address. We have no influence on this data collection and are not responsible for it.

Some features of our app require access to certain functions and services on your device. Depending on the mobile operating system you use, you may be required to accept certain app permissions. We will now explain what these permissions are:

Location data

Access location data: If you select OK in the "Access location" pop-up window, you allow the app to collect your location. 

To protect your privacy, all app permissions are optional, except for the technical permissions required to run the app. You can decline at any time (by clicking on "no" or "do not accept"). You can also revoke the permissions subsequently by changing the corresponding settings on your device. 

The purpose of requesting these permissions is to enable you to use our service and app-specific features. 

The legal basis is your consent in accordance with the European data protection regulations pursuant to Art. 6 para. 1 lit. a DSGVO.

Access to camera

Accessing the camera: If you select OK in the pop-up window "Access camera", you allow the app to access your camera. 

To protect your privacy, all app permissions are optional, except for the technical permissions required to run the app. You can decline at any time (by clicking on "no" or "do not accept"). You can also revoke the permissions subsequently by changing the corresponding settings on your device. 

The purpose of requesting these permissions is to enable you to use our service and app-specific features. 

The legal basis is your consent in accordance with the European data protection regulations pursuant to Art. 6 para. 1 lit. a DSGVO.

Goolge Analytics

We use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Your IP address is processed, but shortened before the usage statistics are analysed, so that no conclusions can be drawn about your person. For this purpose, the code "anonymizeIp" has been added to Google Analytics to ensure anonymised collection of IP addresses. Google will use the anonymised information obtained through the cookies to evaluate your use of the website, to compile reports on activities and to provide other services associated with internet use. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

The legal basis for data processing is consent in accordance with Art. 6 (1) a DSGVO. 

As a protective measure, we use the anonymisation procedure offered by Google, which means that a subsequent evaluation of the data is not based on your person, but only on a statistical basis. In addition, the high security standards of the Google platform and the associated Google privacy policy apply (http://www.google.com/intl/de-DE/privacy). We have also concluded a special data protection agreement with Google, which prescribes the protection of your data through technical and organisational protection measures.

Assertion, exercise and defence of legal claims

Sometimes it may be necessary for us to process personal data and, where applicable, in accordance with local laws and regulations, sensitive personal data in connection with the exercise or defence of legal claims. Article 9(2)(f) of the GDPR allows for this when the processing is "necessary for the establishment, exercise or defence of legal claims or when courts are acting in the exercise of their judicial functions".

This may occur, for example, if we need legal advice in relation to a legal proceeding or are required by law to preserve or disclose certain information as part of the legal process.

Personal data of children

We are aware of the importance of children's safety and data protection on the internet. As mentioned above, our services are also aimed at young people and children. The EU General Data Protection Regulation places special requirements on the consent of children and young people under the age of 16 (Art. 8 DSGVO). We require consent in particular in the context of registration in the form of entering the required data and when releasing the collection of location data. We expressly do not use this data to create profiles and play out advertising or similar content. 

In principle, according to Art. 8 DSGVO, the consent of children and young people under the age of 16 requires the consent and approval of their parents. We would like to ask children and young people under the age of 16 to obtain the consent of their parents and to provide proof of this consent if we ask for it. We will point this out separately during the registration process and when giving consent.

Amendment of the privacy policy

We reserve the right to change this privacy policy at any time, but we will always comply with applicable data protection laws. We recommend that you inform yourself about the current data protection declaration each time you visit the websites and the app. 

Status of the privacy policy: 14.07.2022